9 yards innovation

is a boutique consulting firm based in Asia
We help companies place people
at the heart of innovation
WHY CHOOSE US

We bring in-depth expertise in human-centred innovation, behavioural analysis, business transformation, and human resource practices to turn your projects into a success.

Digital
innovation

The majority of digital transformation projects fail because companies put too much emphasis on technology. We help clients look beyond technology and put customers at the heart of the transformation.

HR
innovation

New ideas, methods and technologies are needed to meet the constantly changing business and employee needs. We help clients reinvent HR practices to enable transformation and, for HR, to lead by example.

WHAT WE DO

Innovation Strategy

We equip leaders to establish an innovation system that creates value for customers and the business

Leadership Development

We empower leadership teams to navigate change, shape culture and manage paradoxes

Ethnographic Research

We utilise observation and interviewing techniques to deepen empathy for users, challenge hypothesis and design new experiences

Candidate Experience Design

We create amazing candidate journeys and assessment centres that benefit your employer brand

Employee Experience Design

We enhance employee experiences to improve satisfaction, productivity and turnover

Customer Experience Capability Building

We build customer-centric and agile teams that increase customer satisfaction and loyalty

HOW WE SUCCEED

Our projects have the following principles in common:

1

We customize all of our projects, linked to your company culture and objectives

2

We co-create solutions and build capabilities to achieve sustainable results

3

We continuously improve deliverables. Together, we experiment, learn and adapt

WHO WE WORK WITH
WHERE WE'VE WORKED
We travel the world with an open-mind, a sturdy carry-on and a passion for what we do!
What others say
WHAT WE ARE UP TO