We bring in-depth expertise in human-centred innovation, behavioural analysis, business transformation, and human resource practices to turn your projects into a success.
The majority of digital transformation projects fail because companies put too much emphasis on technology. We help clients look beyond technology and put customers at the heart of the transformation.
New ideas, methods and technologies are needed to meet the constantly changing business and employee needs. We help clients reinvent HR practices to enable transformation and, for HR, to lead by example.
We equip leaders to establish an innovation system that creates value for customers and the business
We empower leadership teams to navigate change, shape culture and manage paradoxes
We utilise observation and interviewing techniques to deepen empathy for users, challenge hypothesis and design new experiences
We create amazing candidate journeys and assessment centres that benefit your employer brand
We enhance employee experiences to improve satisfaction, productivity and turnover
We build customer-centric and agile teams that increase customer satisfaction and loyalty
Our projects have the following principles in common:
We customize all of our projects, linked to your company culture and objectives
We co-create solutions and build capabilities to achieve sustainable results
We continuously improve deliverables. Together, we experiment, learn and adapt
We’ve engaged 9 yards to redesign the way the bank recruits, hires and assesses talent. The folks at 9 yards are incredibly dedicated, creative and capable. They bring joy to every project! Very customer oriented, able to manoeuvre in a new business environment quickly and always looking for quality improvement.
Sitting in the living room of an interviewee, witnessing first-hand the research process in action really brought home the essence of what we wanted to achieve with our offering. People want to be heard and tell their story and 9 yards gave them a way to do just that. Having those stories to share with my stakeholders made our application concept come alive.
9 yards brings a fresh perspective to strategic planning. With their individual strengths and unique methodology, the product is not only richer but also grounded in context and lived experience.
9 yards innovation has so much expertise in the domain of innovation and a can-do attitude. They were always ready to assist in an activity regardless of the scope.
9 yards stands for professionalism.
They helped us tease out insights
we didn’t discover for ourselves.