Sjiva has more than 10 years’ experience in leading highly complex transformation and innovation projects for multinational companies. She works directly with senior leadership, innovation, customer experience and HR teams. Sjiva holds master's degrees in organisational psychology, business, HR and innovation. This unique blend of knowledge and experience has ignited her passion of ‘placing people at the heart of innovation’.
Sjiva moved to Asia six years ago and is absolutely fascinated by the region’s rich diversity of cultures, religions and speeds of development. She has led projects across 15 countries in Asia, and lived in both Shanghai and Singapore.
She is a strong believer in giving back to society, especially in the areas of health and education. As a result, Sjiva mentors aspiring entrepreneurs and start-ups.
Andrew has made Singapore his home for two decades. He has more than 20 years of work experience, leveraging culture change and CX transformation to drive meaningful business results. Andrew is widely considered a trusted advisor to senior executives across the region.
He recently built and executed a group-wide transformation programme at DBS, Southeast Asia’s biggest bank. Andrew was responsible for engaging, mobilising and enabling 18,000+ people across all businesses and markets to place ‘customers at the heart of the banking experience’.
Before joining DBS, he spent 10 entrepreneurial years helping financial, telco and tech companies in Asia Pacific think and act differently. During this period, he was proud to have been engaged by Virgin Mobile Asia to create the organisational design to support Sir Richard Branson’s fun and innovative company culture.
