Unlocking potential with data and psychology
We are an award-winning boutique consulting firm dedicated to transforming customer and employee experiences by integrating psychology and data, thereby unlocking business potential.
What we do
At the crossroads of psychology, data, and experience design, we thrive.
Our valued clients are trailblazers and visionaries, consistently pushing boundaries and astonishing both customers and employees. 9 Yards is your trusted partner in overcoming challenges, making informed decisions, and propelling growth through the synergy of data and psychology. As a boutique consulting firm, we deliver tailored solutions to empower your success.
Why work with us
Strategic value
We go beyond a simple “project brief” to ensure our solution adds value to your organisation. We understand that every client is unique. By considering your strategic objectives and comparing them with historical data, we establish actionable steps that allow you to grow and scale.
Expertise
With a robust background in CX and EX, our team of data scientists and psychologists have a deep passion for understanding and framing your data in a way that allows you to identify amazing opportunities. We work closely with you to deliver exceptional results and achieve your goals.
Sustainable change
We are passionate about building scalable solutions that empower organisations to thrive in a dynamic and ever-changing business landscape. Our commitment to sustainability ensures that these solutions not only drive immediate success but also support long-term growth and resilience.
Human Resource Online 2023
Gold for Best Innovation of HR
How does it work
Discovery phase
Our process begins with a thorough understanding of your needs, goals, and challenges. This may involve conducting research, analysing data, and applying psychological insights to gain a comprehensive understanding of the situation.
Implementation phase
We develop an implementation plan customised to meet your specific CX or EX requirements. We provide support throughout the implementation process and establish a feedback loop for continuous improvement.
Sustain phase
We are committed to building internal capabilities and offer guidance on sustaining the changes. Our goal is to ensure a seamless transition and maximise the effectiveness of the implemented solutions.
